Nowadays, most of the online shoppers have
understood the right to complain about the services or products that do not
meet their personal satisfaction. The general human tendency is that we tend to
complain more quickly as compared to praising people, products or services.
But, nowadays, these criticisms have increased considerably. You might have
come across the term ‘critics proved wrong’ and the same thing is applicable to
Whaaky complaints as well, Whaaky is
the e-commerce portal.
Reasons behind negative criticisms:
- Anybody can post a complaint:
When you think about the reasons behind the
increasing negative criticism, these days, it is easy to post comments over the
internet on anybody or products. Whenever, humans feel angry about a service,
they post their negative comment on the internet without thinking about the
past service they received from a company. As everything is done at a faster
pace these days, the act of writing online complaints is also done at a faster
pace without knowledge about products or service.
- Improper understanding:
Most of the people just place their order with an
online store without completely understanding their offers and descriptions.
So, with the hope that they have placed their order correctly, they expect the
same goods to be delivered, but they say that the company has sent a product
without offers or wrong products. So, before placing our order, it is better to
completely understand offers, discounts if any, and conditions so that we will
get the right products delivered to our doorsteps otherwise if we don’t
understand completely, we will end up with disappointment and quickly get into
to conclusion that this web site is not good. This is happening in many cases
these days because of consumer’s un-awareness or not complete attention to
product details since they want to buy products fast and they expect even
faster delivery.
- Blindly Copying others’ views:
Some people just complain about a site without
actually trying their own hands on the site. They just post the comments that
they heard from their fellow visitors without analyzing whether the genuine
information is given. For instance, when it comes to Whaaky complaints, most of the comments are said just not
experienced by the reviewer himself.
To conclude, complaints need not be taken
seriously as people tend to complain easily on the above-mentioned grounds. Always
ask your doubts to customer support executives who are there to help you out in
buying good products.
Great post, thanks for sharing, it’s easy to search for exactly what you’re looking for quicker with great discounts and offers
ReplyDeleteExcellent blog post, thanks for sharing with us, very informative. Really now a day’s online shopping has become trend, most of us love do online shopping.
ReplyDelete